Direct Assistance From Cuba
Although our headquarters are located in Canada and offer warranties about online reservations, we also have a division of our vacation rental agency directly in Cuba, therefore our representatives offer customer assistance directly in place, in case of any issue.
Many Cuban vacation rentals sites and agencies work exclusively outside Cuba. We are working in Cuba and we can assist you in each step of your trip. We also can offer customer services for agencies working outside Cuba by taking some agreements.
We are also able to offer and search for any customizable service the client may even need during his/her stay in Cuba, we provide support, information and many other services.
In order to request a service you just have to contact our representatives in Cuba, especially in Havana and Varadero or you may also ask for information directly through our contact form. Equally, if you need to request any kind of collaboration with another foreign agency, you can contact us in the same manner.